Resort Details

Holiday Escapes Terms & Conditions

 

Terms & Conditions

By purchasing the travel services offered by Holiday Escapes within this brochure implies the acceptance of the terms and conditions as described below. Please ensure that you carefully read and understand the following Terms and Conditions.

Reservations:

To request any of the products that are offered within this brochure the following is necessary:

Hotels:
All hotel bookings are subject to the terms of the supplier. Some may require full payment at time of booking. Minimum age for booking is 21 years.

Condominiums & Holiday Homes:
For bookings more than 45 days prior to arrival, a deposit of $450 is required. Bookings within 45 days require payment in full. Final payment is due 45 days prior to arrival.

Car Rentals:
No deposit is required. Full payment is due 30 days prior to travel.

Attraction Tickets:
Full payment required at time of booking. Your authorization to use your credit card number for deposit and/or final payment indicates your compliance with the booking Terms and Conditions, whether or not you have actually signed the credit card draft form. Verbal authorization does confirm your reservation request.

Changes To Your Reservation:

Changes to your hotel, or corrections to existing bookings will incur a $50 change fee plus any charges from the supplier, if changes are allowed.

Prices:

All prices are quoted in Canadian funds and are subject to change without notice. Hotel taxes are prepaid in Canadian funds. Service charges noted are paid locally in American dollars unless otherwise noted. Terms and conditions may differ depending on the hotel or accommodation and are advised at the time of booking.

Pool Heat:

If pool heat is purchased, the following applies: should the outside temperature drop below 55 degrees, the heat compressor will automatically shut down and the pool will lose heat.

The unit will automatically turn back on when the temperature rises above 55 degrees. This is a safety measure and beyond our control. Please be aware that no refunds will be made for pool heat under these circumstances. Most pools have blankets in order for the pools to effectively maintain their heat. When not in use, please use the pool blanket on the surface of the pool.

Substitution of Services:

We reserve the right to cancel or modify the travel service purchased by substituting services or varying the itinerary. In all cases the substitution will be of comparable or superior product or service. In the unlikely event that a supplier substitutes a product or service without the knowledge of Holiday Escapes, and where this substitution was not a comparable or superior product or service, Holiday Escapes will refund the difference at the completion of the trip. In any event, Holiday Escapes liability will be limited to the purchase price of the travel service and will not be liable for any claims, loss or damages.

Liability:

Travel arrangements made by Holiday Escapes are subject to the terms, conditions and tariffs set out by our suppliers. Holiday Escapes will not assume liability for any refunds, losses, damage, costs or expenses arising out of injury, accident or death, loss of, or damage to, or delay in baggage or other property, delay, inconvenience, upset, disappointment, stress, frustration, or loss of enjoyment or loss of holiday time resulting from:

(i) the act or fault or omission by any party other than by Holiday Escapes or its employees;
(ii) mechanical breakdown, government action, weather, strike or any other action beyond its control;
(iii) being denied access to aircraft due to contravening the airlines conditions of carriage;
(iv) the traveller missing flight connections or departures or failing to follow instructions of
tour representatives.

When You Book, Don’t Forget to Purchase our Insurance:

Ask your Holiday Escapes travel expert about their recommended Insurance. Cancellation Insurance must be purchased at time of original deposit/payment.

Cancellation Charges:

Refunds or cancellation of a reservation will only be taken into consideration once notice is received at the Holiday Escapes office. Charges for cancellation will be as follows:

Accommodations: All refunds are subject to the terms under which the suppliers provide travel services, plus $50 processing fee per booking for Holiday Escapes and must be authenticated with receipts, unused vouchers, etc. No refund will be made for unused condominiums/ rental home or unused features, or in the event a service or function is cancelled due to causes beyond the supplier’s control.

Attractions: 100% non refundable.

Transfers: 100% non refundable.

Car: No charge for changes and cancellations prior to scheduled rental pick-up. After pick-up no refunds will be made for unused days.

Please Note: No refunds will be made for any unused portions of travel booked. Please consult your agent for insurance premiums to cover the non refundable portions of your trip.

Not Included in Tour Cost:

Air reservations must be booked separately. Any items other than specified, such as meals, laundry, telephone calls, tips or items of a personal nature. Hotel imposed service fees. Some hotels have minimum occupancy age rules. If you are under 21 years, please advise your travel agent.

Holiday Escapes

206-2000 Barrington Street
Halifax, Nova Scotia B3J 3K1
info@holidayescapes.ca
Printed in Canada.